Care begins with clarity.
New patient requests, intake paperwork, insurance/payment information, and secure communication begin through the secure patient portal — so care starts with privacy, organization, and the information needed to support you well.
Request care through the secure patient portal
Well Rooted Psychiatry is an appointment-based practice offering in-person and telehealth psychiatric care for adults in Pennsylvania.
Click the map to view the Google listing and directions
Office Location
130 East Chestnut Street, Suite 201, Lancaster, PA 17602
info@wellrootedpsychiatry.com
The office is conveniently located in downtown Lancaster, Pennsylvania’s first Certified Welcoming city.
Appointments are available in the office on select days and also via secure video from your home, making care accessible.
What to expect after the request
Request an Appointment
Choose your preferred appointment type and select a day and time that fits your schedule. In-person appointments are available on select weekdays and Saturdays. Telehealth appointments are available during daytime and evening hours.
Access the Patient Portal
After requesting an appointment, you will receive access to the secure patient portal and intake documentation. You will be asked to provide basic information, complete intake forms, and enter insurance or payment information.
Appointment Confirmation
After your intake documents are complete, your appointment will be reviewed and confirmed. You will receive a confirmation email and access to the patient portal for ongoing communication.
Frequently Asked Questions
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Well Rooted Psychiatry accepts select insurance plans. Insurance participation may vary by plan, service type, and platform. Before your first appointment, your insurance information may be reviewed and benefits may be verified when applicable.
Coverage, copays, deductibles, coinsurance, and patient responsibility are ultimately determined by your insurance plan.
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When insurance is being used, billing support may complete a verification of benefits before your intake appointment. This helps estimate your expected cost, including copays, deductibles, or coinsurance.
A verification of benefits is not a guarantee of payment. Final coverage decisions are made by your insurance company after claims are submitted.
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Yes. Many patients are able to use HSA or FSA cards for eligible psychiatric services, including evaluations and medication management. You may wish to confirm eligibility with your HSA/FSA administrator.
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Access to care is a core practice value. A limited number of sliding-scale appointments may be available based on practice capacity and financial need, with priority given to individuals from historically marginalized communities.
Sliding-scale availability is not guaranteed and may vary over time. If cost is a barrier, you may request information about current sliding-scale availability when beginning care.
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Yes. For out-of-network or self-pay services, superbills are available upon request. You may submit a superbill to your insurance plan for possible out-of-network reimbursement.
Reimbursement is not guaranteed and depends on your specific insurance plan, benefits, deductible, and out-of-network coverage.
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If your insurance does not cover a service, you may choose to use self-pay when available. You will be informed of expected costs as clearly as possible before care begins.
Some services, including certain documentation requests, consultations, or assessments, may not be covered by insurance and may require self-pay.
