• Use one of the Request buttons throughout the website. It will direct you to the scheduling page.

• Select the desired service

• Select how you’d like to be seen for this appointment: Virtually or in the office. Making this selection will filter the available appointments and only display days and times that match your preferred appointment time and method.

• If you’d like to make a change, click on the appointment type under “Appointment Info” on the left, and you will be redirected back to the page that allows you to choose virtual or in-person.

• Complete the pre-screening questionnaire to provide more information on why you are seeking care.

• Upload your license

• Choose a payment method.

• Upload your insurance card if you are choosing to use medical insurance. This allows for the information to be reviewed.

The inquiry is reviewed and the appointment that is requested is placed on hold.

• You will receive an email inviting you to the secure patient portal to complete intake documentation.

• This includes consents, practice policies, an intake form, several screening tools, an emergency contact form, and a release of information form that you can use to authorize the release of information to or from the practice.

• While you are completing intake documentation a member of the team will complete a verification of benefits if you have provided insurance information.

• Please note that benefit verification is a complementary service provided to potential patients and not a guarantee of payment.

• Final coverage determinations are made by your insurance company.

• Co-pay, deductible, or coverage information received as part of the review is communicated to you through the patient portal.

After all intake documentation is complete, and payment information has been communicated you will receive an appointment confirmation.

This transitions your held appointment slot into a confirmed appointment.